State Farm® Insurance Agent Cynthia Rougeau

"I had a great experience working with State Farm. They made the process of finding full coverage insurance simple and stress-free. The representative took the time to understand my needs and walked me through all my options without any pressure. What really stood out was how they were able to find me a comprehensive policy at a very competitive price.
Their customer service was excellent—friendly, knowledgeable, and responsive every step of the way. I feel confident knowing I have solid coverage that fits my budget. I would definitely recommend State Farm to anyone looking for reliable insurance and great value."

"Great service as always with Cynthia and her team."

"5 Stars - Exceptional Service!
I cannot recommend Cynthia Rougeau highly enough! She handled my grandson’s insurance policy with the utmost professionalism and care. She took the time to thoroughly answer all of my daughter’s questions and courteously explained the benefits and differences between various policies.
Her professionalism, timeliness, trustworthiness, and genuine caring made all the difference. I left our meeting feeling confident and pleased, knowing that my grandson and daughter are in excellent hands. If you’re looking for an agent who truly goes above and beyond, Cynthia Rougeau is the one to trust!"

""Mr Jeremy Gray did an excellent job. He walked me through the insurance and explained everything.I didn't understand thank you a lot"

"My experience with Cynthia Rougeau was exceptional. She is incredibly professional and made the process of finding renters and auto insurance easy and painless. Cynthia took the time to explain all my options and was very responsive to all my questions. She saved me a significant amount of money while providing better coverage than my previous policy. I highly recommend Cynthia Rougeau to anyone in need of insurance services."

"Mr Jeremy Gray did an excellent job. He was very respectful and helpful. I definitely will recommend him to assist my family and friends with all of their insurance needs.""

"I called State Farm Cynthia Rougeau agency for home and Auto bundle quotes..I had auto insurance with Direct and home insurance with Southern Pioneer..I was connected with Jeremy Gray..when I tell you this man took his time and helped me find policies that fit my budget and blew Southern Pioneer's rates out of the water for what Im getting and how much less I'll be paying..you need to contact Jeremy if you need to rethink what you are paying and what your getting for what you're paying and see what he can do for you!! Thank you so much Jeremy for your professionalism and concern along with your insurance smarts!!"

"Mr Jeremy Gray did an excellent job with breaking down the quotes and guided me through the process. He was very respectful and helpful. I definitely will recommend him to assist my family and friends with all of their insurance needs."

"Called to add a new vehicle to my policy. Jeremy was very helpful."

"Jeremy was great! He was patient with me and took the time to really help me save money.
Definitely recommend State Farm for all your insurance coverage."

"I cannot say enough about how amazing Mr. Gray was. He’s extremely knowledgeable, and goes above and beyond for his customer. If I could give more than 5 stars, i would."

"Mrs. Wanda is so helpful, very knowledgeable."

"Great with handling my home and auto policies needs."

"For insurance needs, I highly endorse this agent, citing their exceptional customer service. Jeremy, my representative provided invaluable support and demonstrated patience throughout our interactions. Having been a client of this company agent for years, I can attest the customer service is consistently top - tier."

"They work to give you the best deal possible and answer any question you may have."

"State Farm truly impressed me. They transformed a frustrating situation into one that restored my trust and hope in insurance companies. A big thank you to Mrs. Cynthia and her team, especially Mr. Jeremy. What an exceptional group! God bless you all!"

"Mitch was so much help with getting our home owner insurances set up. One of the best insurance companies I have ever worked with. If you need home owner or auto insurances give them a call. I would highly recommend them."

"One of the agents Mitchell, was very helpful ! He took his time to go over everything with me, and answered any questions that I had, and never made me feel rushed or like he didn't care. I felt like a person and not a number to fulfill a quota. Great customer service 👏 I recommend them 👍"

"I loved State Farm for years, until I moved to hot springs. There is nothing wrong with State Farm insurance. But this specific agency is terrible. I could use names but I don’t want to humiliate individuals. I want to warn others to not waste your time with this agency. Because they will waste your time and communicate terribly. On more than 4 occasions I called and the agent told me they would need to call me back. And they never did. Also they even said a specific time they would call me back and never did. Not even a email back.
So I decided to go with progressive and I’m actually saving a lot more money with better coverage now.
When I called this agency to cancel. I kindly asked if I would be getting a refund and again they said they would need to check and “call me back” guess what… no one ever followed through with there word AGAIN. That was confirmation I made the right decision to part ways."

"An addendum was in my 6 month policy renew.

Most people wouldn't think much of this.

But here is what they are doing.

I would like everyone to be really aware of.

This insurance is labeled important notice regarding changes to your policy.

Mandatory endorsement 6125E.

Today is October 23rd 2024

This basically says we may buy the parts needed to repair your vehicle from China.

Did you ever notice how so many things on Amazon that you can buy for 10 cents on the dollar compared to buying them here.

Although the statement says these parts are required to be at least equal in terms of fit, quality, performance and warranty to the original parts they replace.

In other words you're not going to get your American OEM manufacturer part for your made in America vehicle.

You're going to get one from China that looks very similar.... but in no uncertain tearms.... will it be equal to the quality of the original American made OEM part.

Funny.....
(FYI - side note - If "Boeing" makes any of your OEM parts)......... Disregard..🤣

I'm in the type of industry that buys a lot of parts and has gone through the beating that most companies take when they try and buy a cheaper part that looks just like the original.

As a business owner..... That tries to save his customers money.

I've gone through these situations and it never turns out like you would think.

We have to go back 95% of the time and replace the part.... that lasts for weeks, or even months.

We eat the cost of putting the new OEM part on it instead. Basically, we "do the right thing" to keep our customer happy.

It made us look incompetent.......

State Farm.....FYI - IT'S GOING TO MAKE YOU LOOK INCOMPETENT TOO 🙄

VERY QUICKLY

Signed,

Multiple policy holder for 10+ years."

"Very friendly and professional"

"They glad to take your money but when it comes to help they hand you a phone number to call and turn their backs on you. I’ve been trying to get a insurance claim handle for three months now from storm damage"

"Reese Martin is a great agent, he made the process so much easier by informing me of all the great deals & discounts!
Ask for Reese as your agent! He is great!"

"Luis Diaz Santos. Is awesome he is very helpful and very professional, highly recommended"

"Great staff"